Frequently Asked Questions
How does Hatherleigh home-study CME programming work?
Hatherleigh sends you home-study course materials containing CME approved lessons.
Study these lessons and then answer the questions from each lesson by filling out the answer sheet at the end of each volume. Simply return this form to Hatherleigh for scoring via fax or mail. If you receive a score of at least 75% correct, Hatherleigh will send you a CME certificate awarding the credit hours designated for your program.
What organizations are you accredited with?
Hatherleigh is an accredited provider of AMA PRA Category 1 credit hours. We are approved by the ACCME.
Is there a deadline for course completion?
Yes! All of our courses should be completed within a three-year period from the purchase date. Previously, we had not instituted a deadline for course completion. However, accreditation and regulation changes occur and to ensure that you earn the maximum amount of credit for your course, we have instituted a three-year period for completion. Your certificate will be the date your quiz is processed in our office. (Note: Directions in Psychiatry subscribers should refer to the CME information page in their program for the preliminary expiration date of volume.)
Who should take your courses? Any professional who want to keep up-to-date on the latest drug and clinical research, and those seeking high quality CME programs to receive credit or contact hours for re-licensure.
How do I order?
Go to the page of the course you wish to order and click the “Buy It Now” button, following the directions to finish your order. Or you can call us at 1-800-367-2550 and a Customer Care Representative will help you with your order.
What is your policy on returns?
We stand by everything we publish. All of our courses are unconditionally guaranteed for 30 days from receipt. You may not receive credit for a returned program. If you are not 100% satisfied with your course material, call our Customer Care Department to arrange your return.
What is my customer number? Where can I find it?
Your customer number is printed on your invoice or mailing label—it does not change. This may also be referred to as your registration number. Of course, you can call us for your customer number anytime.
Can I use a pen to fill in my Quiz Response Form?
Yes. A pen is preferred to fill in the answers, however, you may also use a pencil. We strongly recommend that you keep a copy of your Quiz Response Form for your records. Please call Hatherleigh to confirm receipt of your fax within 10 minutes of faxing even if you receive notice of successful transmission on your end.
Do you offer group discounts?
We do. Please call us at 1-800-367-2550 for more information about group enrollments and discounts. Organizations should send Hatherleigh a roster of all participants using the program with complete contact information at the time of placing the order. Include the name and contact information of the person/organization under whom the original order was placed. Each participant receives a unique customer number.
Hatherleigh sends you home-study course materials containing CME approved lessons.
Study these lessons and then answer the questions from each lesson by filling out the answer sheet at the end of each volume. Simply return this form to Hatherleigh for scoring via fax or mail. If you receive a score of at least 75% correct, Hatherleigh will send you a CME certificate awarding the credit hours designated for your program.
What organizations are you accredited with?
Hatherleigh is an accredited provider of AMA PRA Category 1 credit hours. We are approved by the ACCME.
Is there a deadline for course completion?
Yes! All of our courses should be completed within a three-year period from the purchase date. Previously, we had not instituted a deadline for course completion. However, accreditation and regulation changes occur and to ensure that you earn the maximum amount of credit for your course, we have instituted a three-year period for completion. Your certificate will be the date your quiz is processed in our office. (Note: Directions in Psychiatry subscribers should refer to the CME information page in their program for the preliminary expiration date of volume.)
Who should take your courses? Any professional who want to keep up-to-date on the latest drug and clinical research, and those seeking high quality CME programs to receive credit or contact hours for re-licensure.
How do I order?
Go to the page of the course you wish to order and click the “Buy It Now” button, following the directions to finish your order. Or you can call us at 1-800-367-2550 and a Customer Care Representative will help you with your order.
What is your policy on returns?
We stand by everything we publish. All of our courses are unconditionally guaranteed for 30 days from receipt. You may not receive credit for a returned program. If you are not 100% satisfied with your course material, call our Customer Care Department to arrange your return.
What is my customer number? Where can I find it?
Your customer number is printed on your invoice or mailing label—it does not change. This may also be referred to as your registration number. Of course, you can call us for your customer number anytime.
Can I use a pen to fill in my Quiz Response Form?
Yes. A pen is preferred to fill in the answers, however, you may also use a pencil. We strongly recommend that you keep a copy of your Quiz Response Form for your records. Please call Hatherleigh to confirm receipt of your fax within 10 minutes of faxing even if you receive notice of successful transmission on your end.
Do you offer group discounts?
We do. Please call us at 1-800-367-2550 for more information about group enrollments and discounts. Organizations should send Hatherleigh a roster of all participants using the program with complete contact information at the time of placing the order. Include the name and contact information of the person/organization under whom the original order was placed. Each participant receives a unique customer number.